Aviso legal
Legal Notice
Last Updated: August 22, 2026
This Legal Notice provides information about the operator of the PetLoopBag website and the legal framework applicable to the use of our online store.
By accessing and using this website, you acknowledge and agree to the terms described in this Legal Notice, together with our Terms of Service, Privacy Policy, and Returns & Refund Policy.
1. Website Operator
Trading Name: PetLoopBag
Email: petloopbag@outlook.com
PetLoopBag operates an online store offering bags for pets and related pet accessories.
2. Contact Information
For any questions, complaints, requests, or other communications regarding PetLoopBag or your order, you may contact us by email:
We aim to respond to customer inquiries within a reasonable period.
3. Website Content
The information displayed on this website is provided for general informational and commercial purposes.
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all website content will always be complete, accurate, current, or free from typographical or technical errors.
Product descriptions, images, colors, dimensions, materials, availability, prices, and other information may be updated or changed when necessary.
Due to differences between screens, devices, lighting conditions, and display settings, the colors of products shown on the website may differ slightly from the actual product.
4. Products and Product Safety
PetLoopBag offers bags for pets and other pet-related accessories.
Customers should carefully read all product descriptions, dimensions, sizing information, materials, care instructions, warnings, usage information, and other information provided on the relevant product page before purchasing or using a product.
Customers are responsible for selecting products that are appropriate for their pet, taking into consideration the pet's size, weight, measurements, needs, and individual circumstances.
Customers are also responsible for using products appropriately and in accordance with any instructions provided.
PetLoopBag products should not be used in a manner inconsistent with their intended purpose or the instructions provided with the product.
Where applicable, customers should regularly inspect products for signs of wear, damage, or deterioration and discontinue use if the product is damaged or no longer suitable for safe use.
For products sold to consumers in the European Union, PetLoopBag aims to comply with applicable product safety and consumer protection requirements.
EU rules require consumer products offered for sale to be safe and impose obligations on businesses selling consumer goods.
5. Intellectual Property
Unless otherwise stated, all content appearing on the PetLoopBag website is owned by or licensed to PetLoopBag.
This includes, without limitation:
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The PetLoopBag name;
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Logos;
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Brand elements;
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Product names;
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Product descriptions;
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Photographs;
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Graphics;
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Illustrations;
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Videos;
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Text;
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Website design;
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Layout;
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Icons; and
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Other visual or written materials.
This content may be protected by copyright, trademark, design, and other intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit any PetLoopBag content without our prior written permission, except where permitted by applicable law.
6. Third-Party Content and Links
Our website may contain links to third-party websites, applications, services, or platforms.
These third-party websites are not controlled by PetLoopBag.
We are not responsible for the content, availability, privacy practices, security, products, services, or policies of third-party websites.
Accessing third-party websites is done at the user's own discretion and risk.
7. Website Availability
We aim to keep the PetLoopBag website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
The website may occasionally be unavailable due to:
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Maintenance;
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Updates;
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Technical issues;
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Server problems;
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Security incidents;
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Internet or network failures; or
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Other circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or temporarily discontinue any part of the website when reasonably necessary.
8. Orders, Prices and Availability
All purchases made through the PetLoopBag website are subject to our Terms of Service and applicable consumer protection laws.
Prices and product availability may change without prior notice.
We make reasonable efforts to ensure that prices and product information displayed on the website are accurate.
If an obvious pricing, availability, or technical error occurs, we may contact the customer to correct the issue or, where appropriate, cancel the affected order and provide a refund in accordance with applicable law.
9. Shipping
PetLoopBag currently offers shipping to the United States, Canada, and European Union countries, as well as other destinations where shipping is available.
The estimated delivery time is:
10–15 business days.
This is an estimated delivery period and not a guaranteed delivery date.
Delivery may take longer due to circumstances outside our reasonable control, including customs procedures, carrier delays, weather, holidays, transportation disruptions, or incorrect customer information.
For complete information, please review our Shipping Policy.
10. Returns, Refunds and Legal Guarantees
PetLoopBag offers a voluntary 30-day return period, subject to the conditions described in our Returns & Refund Policy.
Because our products are bags and accessories intended for use with pets, appropriate hygiene and product-condition requirements apply.
Products returned under the voluntary return policy should generally be unused, not used on or by a pet, unwashed or otherwise improperly cleaned, free from stains, strong odors, pet hair, damage, alterations, or other signs of use, and should be returned in the condition in which they were received, together with the original packaging where applicable.
For customers located in the European Union and European Economic Area, mandatory statutory consumer rights continue to apply.
These rights include, where applicable:
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The legal 14-day right of withdrawal for qualifying distance purchases; and
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Applicable legal guarantee rights for defective or non-conforming goods.
EU consumer rules generally provide consumers with a minimum two-year legal guarantee for defective goods, subject to applicable national law.
Nothing in this Legal Notice, our Terms of Service, or our Returns & Refund Policy is intended to exclude or restrict mandatory consumer rights that cannot legally be excluded or restricted.
11. Privacy and Personal Data
PetLoopBag respects the privacy of its customers.
Personal information collected through the website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, how it may be shared, and the rights available to customers under applicable privacy laws.
12. International Customers
PetLoopBag may sell products to customers located in different countries, including the United States, Canada, and countries within the European Union.
Different countries may have different consumer protection, tax, customs, import, product safety, and other legal requirements.
Nothing in this Legal Notice is intended to remove or restrict mandatory rights applicable to consumers in their jurisdiction.
Customers are responsible for providing accurate shipping information and, where applicable, complying with destination-country import requirements.
13. Pet Products and Responsible Use
Our products are intended for use with pets and should be used responsibly and in accordance with their intended purpose.
Customers should consider their pet's size, weight, measurements, behavior, physical condition, and individual needs when selecting and using a product.
Pet owners and users are responsible for appropriately supervising their pets while using products where supervision is reasonably necessary.
Products should be inspected regularly for signs of damage or excessive wear. If a product becomes damaged or unsafe, discontinue use and replace it where appropriate.
PetLoopBag does not provide veterinary, medical, or professional animal-care advice through its website.
If you have concerns regarding your pet's health, safety, mobility, or suitability for using a particular product, you should consult an appropriately qualified veterinarian or animal-care professional.
14. Limitation of Liability
To the maximum extent permitted by applicable law, PetLoopBag will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in this Legal Notice affects mandatory consumer rights or statutory protections.
15. Complaints
If you have a complaint about our website, products, order, shipping, returns, or customer service, please contact us first at:
We will make reasonable efforts to review and resolve your complaint.
Consumers retain any mandatory rights available under the laws applicable to their purchase, including applicable consumer protection and dispute-resolution rights.
16. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
The updated version will be published on this page together with a revised “Last Updated” date.
17. Governing Law and Consumer Protection
This Legal Notice is subject to applicable law.
Where mandatory consumer protection legislation applies, nothing in this Legal Notice is intended to deprive consumers of rights granted to them under that legislation.
For consumers in the European Union and European Economic Area, mandatory EU and applicable national consumer protection laws continue to apply.
18. Contact
For questions regarding this Legal Notice, please contact:
PetLoopBag
Email: petloopbag@outlook.com